Privacy Policy
White Lace & Butterflies Ltd
Last updated: November 2026
At White Lace & Butterflies Ltd, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or book an appointment with us.
Information we collect
We may collect personal information including:
Your name, email address and telephone number.
Wedding date and appointment details.
Information about your bridal preferences and requirements.
Payment and transaction information where applicable.
Any other information you choose to provide when contacting us.
We may also collect basic information about how visitors use our website through cookies and analytics tools.
How we use your information
We use your personal information to:
Respond to enquiries.
Arrange and manage bridal appointments.
Provide our bridal services.
Process payments and manage purchases.
Contact you regarding your appointment or order.
Send marketing communications where you have agreed to receive them or where permitted by law.
Improve our website and customer experience.
Sharing your information
We will never sell your personal information.
We may share relevant information with trusted third-party providers who help us operate our website, manage bookings, process payments or provide marketing and IT services.
We only share information where necessary and take reasonable steps to ensure it is handled securely.
Marketing communications
We may occasionally send you updates about new collections, events, promotions and news from White Lace & Butterflies.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
We will only send marketing communications in accordance with applicable data protection and electronic marketing laws.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic and support website functionality.
Where required, we will ask for your consent before using non-essential cookies.
You can manage your cookie preferences through our website’s cookie settings or your browser.
How we protect your information
We take reasonable measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
We only retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected or to meet our legal obligations.
Your rights
Under UK data protection legislation, you have rights regarding your personal information, including the right to:
Request access to the information we hold about you.
Ask us to correct inaccurate information.
Request deletion of your personal information in certain circumstances.
Object to certain uses of your information.
Withdraw consent where we rely on consent.
To exercise these rights, please contact us using the details below.
Third-party websites
Our website may contain links to other websites or social media platforms. We are not responsible for the privacy practices of these external websites and recommend reviewing their individual privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
White Lace & Butterflies Ltd
Email: Hello@whitelaceandbutterflies.co.uk
Website: www.whitelaceandbutterflies.co.uk
Registered office: 76 High Street, Great Missenden, Bucks HP16 0AN
