We limit you to bring a maximum of 4 guests to your appointment. Your bridal space has been designed to accommodate four guests comfortably. Please contact us should you require additional guests.

Our boutique is not suited to young children, as there are a number of features that could present safety concerns, including large, heavy leaning mirrors, rails of pristine wedding dresses and delicate furnishings.

The Lounge is also a fully licensed premises, operating a Challenge 21 policy, with glassware and other fragile items throughout which may present safety concerns for little ones.

We also want to maintain a calm and relaxing environment for everyone visiting the boutique. We do, however, understand that newborn babies can be trickier to leave behind, so we are happy to welcome them provided your guests are able to look after them throughout your appointment.

Our designer collections range from approximately £1900-£7000 with everything in between.

Individual designer price brackets can be found listed within each designer’s bio on their designated page.

Our store samples range from a UK 8 - UK 14.

Upon booking your bridal appointment you will receive a contact form where you can request sample size information of all of your favourite styles. You are always welcome to email us for more information on specific sizing prior to booking your appointment.

Ordering your gown 1 year or more ahead of your wedding date allows for a totally stress-free shopping experience, with the 10 month mark still being doable. This timeframe allows 6 - 9 months for dress production plus a 12 week period for the alterations process.

Alterations are not included within the price of your gown.

Upon purchase, you will receive information of our multiple teams of recommended bridal seamstresses and be guided through the process fully.

We ask for a 50% deposit to secure your gown, this deposit secures your time in your chosen designer’s diary and places your dress on order.

The remaining 50% balance will be due upon collection.

As soon as your dress arrives in store we will be in touch with the exciting news!

Your gown will be thoroughly quality controlled by us and you will subsequently be invited back into the boutique to try on your dress. Your balance will be settled at this appointment and you will take your dress home with you along with clear storage instructions whilst you await your alterations process to begin.

Just bags of excitement and an open mind, with nude knickers being helpful although not essential. You won’t need a bra for your trying on process and your bridal space is complete with a podium to lift your dress hem from the floor, thus eliminating the need to bring heels.

If you wish to cancel your bridal appointment and receive a refund of your appointment fee, we please ask that you email hello@whitelaceandbutterflies.co.uk to notify us of your cancellation.

We require a minimum of 48 hours notice for a midweek appointment and a minimum of 5 days notice for a Saturday appointment. Any missed appointments or cancelled appointments that have been notified within a shorter timeframe than outlined are non-refundable.

The Lounge is primarily an extension of the White Lace & Butterflies bridal experience. However, our brides, past and present, are always welcome to pop in and enjoy a drink with us. We simply recommend calling ahead to check seating availability before visiting.

For private celebrations and event enquiries, please contact us directly via email and we’ll be happy to discuss your requirements.

We offer two distinct seating areas within The Lounge. You can view both options on our Lounge page and choose your preferred setting. Please indicate your preference on your booking form before arriving, so we can prepare for your visit.

We offer a beautifully curated selection of drinks, including premium champagne, rosé, white and red wines, alongside seasonal cocktails.

For those looking for something alcohol-free, we also offer a selection of soft drinks, Saicho Japanese sparkling teas, and freshly prepared tea and coffee.

Absolutely! We have plans for a lovely calendar of events at The Lounge, from wine tastings and Jo Malone fragrance evenings to collaborations with local florists and other special experiences.

Keep an eye on our Events for upcoming events and announcements.